Quick Start

1. Creating the first template

If you are ready to create the first sales comments template, please go to

Sales >> Order Comments >> Templates >> Create New Template

Please enter the following data to the form:

Tab: General Settings:
- Template Name: Shipment has been delayed
Show in Stores: All Store Views
Available on Types: Order

Screen Shot 2017-05-10 at 17.44.40

Tab: Comment
- Comment: "
We regret that we are unable to send the cherry wood table you ordered from our spring catalog. The demand for this popular item has exceeded our expectations and our stock is depleted. However, the supplier promises delivery of more tables in about six weeks. Please advise us whether you want to cancel your order or have us hold your check and ship the table when it becomes available. We apologize for this inconvenience."

Screen Shot 2017-05-10 at 17.43.34

Click on "Save Template" button.

2. Installing license key

If you don't know what is your license key please follow this article.

Please go to:

Sales >> Order Comments >> Settings >> Information & License >> License Key

and enter the key. For developopment/staging/testing stores please use development license.

3. Activating extension

Extension configuration are under location bellow. Please go there:

Sales >> Order Comments >> Settings >> General Settings

and set Is Active to Yes.

4. Testing

Template which we have just created in the first step is for order entity. Please go to:

Sales >> Orders >> Click on order from the list

You have to see the view like in picture bellow:

Screen Shot 2017-05-10 at 17.58.24

Choose the comment template: Shipment has been delayed. Comment template should be loaded in the comment box:

Screen Shot 2017-05-10 at 18.00.47

 

That's all. If you will have more question about extension, please contact with our support team via email support [@] magetrend.com